Provincial Neonatal Consult, Transfer and Transport Process

CritiCall Ontario connects physicians with neonatologists from Ontario’s designated pediatric hospitals when arranging patient transfers between facilities. The neonatologist can provide consultations and assist in coordinating with the designated neonatal – pediatric transport team the patient transfer to the facility equipped to provide the required advanced level of care. (See below.)

Hospital-based physicians in Ontario can contact CritiCall Ontario at 1-800-668-4357 (HELP) to access neonatal acute consult, and support with coordinating patient transfer and transport.

This service is a partnership between PCMCH, Ontario’s designated pediatric hospitals, neonatal- pediatric transport providers and CritiCall Ontario.

For more information, contact or download information about CritiCall to share with clinical areas at your organization that will use this service.