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CCKO News and Updates

October 2017 – CCKO Functions of a Complex Care Clinic and Program Standard

A new standard has been published supporting the Complex Care for Kinds Ontario Strategy.  Click here to view the standard.  

September 2017 – New Clinic Making Collaboration between Timmins-CHEO Easier

See Story Here!

July 24, 2017 – Medical Care Plan Standard

A medical care plan is a written document that outlines the major medical issues and care needs for a specific child and is created by the health care provider in collaboration with the family. From the literature, and from speaking with families and health care providers, there is agreement that a medical care plan is a useful tool and improves quality of care. Currently each CCKO region has its’ own variation and use of the medical care plan. It is important to recognize the amount of time and resources that it takes to create a medical care plan in collaboration with multiple providers and families. Therefore it is important to ensure that the medical care plans are optimized to ensure that important content is included in the medical care plan and that the medical care plan are used effectively.

By standardizing the medical care plan content and process we aim to provide a consistent support to the child and family’s enrolled in complex care clinics within the Provincial Council for Maternal and Child Health’s ‘Complex Care for Kids Ontario (CCKO) Strategy’.

Click here to access the complete standard: CCKO Medical Care Plan Standard

March 6, 2017 – 2017 CCKO Symposium Summary

Thank you again for your time and participation at this year’s symposium.  The primary goal of this day was to bring together representatives from across Ontario and across the continuum of care for children with medical complexity to share and discuss improvements of care and coordination. Thank you for your comments and suggestions on the evaluations and I assure you that each will be given consideration so that future symposia will once again meet our stakeholders needs.

Attached is a short summary of presentations and discussion. We are also currently analyzing the World Café activity and so keep an eye out on our website for more info. The input we received at the World Café activitywill inform the development of provincial standards and program development. You speak. We listen.

Click for full summary: CCKO Symposium Summary


March 3, 2017 – Family Engagement Session Summary

Last year we had the pleasure of co-hosting family engagement sessions with our CCKO regions. Thank you to everyone who participated in-person and/or completed our family survey, and shared with us your stories and more importantly to discuss what is needed to improve care and coordination for children with medical complexities. Though there were specific challenges and barriers in each of the regions there were some consistent themes heard from families. Below is an infographic that highlights a family’s journey through a complex care hospital visit. Each of the regions have taken the feedback received from parents and have/will continue to use the information to inform program enhancements. Click for full summary: CCKO Family Engagement Summary Report

CCKO Family Journey

June 10, 2016 – New Satellite Clinic

Congratulations McMaster Children’s Hospital and Niagara Children’s Centre on the celebration of a new clinic for children with complex medical conditions and their families living in Niagara. By providing care closer to home and bringing health care teams together, this new opportunity will help improve the quality of life and improve accessibility. Read more from the links below:


Image (above) source: Niagara Children’s Centre: New Niagara clinic brings care closer to home for children with complex health needs

CHCH News: McMaster Children’s Hospital opens up Clinic in Niagara 

St. Catharines Standard: Niagara clinic for kids with complex health needs

Niagara This Week: Seamless care for kids with complex conditions comes to Niagara

NewsTalk 610: Niagara Children’s Centre to celebrate new clinic


May 6, 2016 – Better Together Conference

On April 27, 2016, Complex Care for Kids Ontario (CCKO) attended the Better Together 2016 conference at Sick Kids Hospital. The conference focused on the importance of creating synergies through collaborative practice to support the health of our population. The conference was attended by over 80 participants representing different organizations, professions, and geographic area.  As the focus of the CCKO work is to build capacity among health care providers and develop effective linkages between service providers this was a great opportunity to share our work with engaging stakeholders and families. The conference also provided a platform to discuss opportunities for further collaboration to improve the care and coordination for families and children with medical complexities.


CCKO Better Together Poster_FINAL_revised2

April 14, 2016

Blog: CCKO Family Engagement


Engaging patients and families is a critical piece to the overall success of CCKO. Our level of patient involvement has been integrated since the beginning of the CCKO strategy ensuring representation from families is embedded into all aspects of the planning, design, implementation and rollout of CCKO. Recently, CCKO worked together with Children’s Hospital – London Health Sciences Centre (LHSC), Children’s Hospital of Eastern Ontario (CHEO), and McMaster Children’s Hospital to meet with families and stakeholders (for example, hospital leaders, front line staff, Community Care Access Centres and LHINs) to learn and share how we can effectively continue to improve care for children with complex medical needs. More 

November 23, 2015

CCKO Survey Results

Thank you to everyone who complete the Complex Care Kids Ontario (CCKO) survey about what is important in complex care coordination for children in Ontario and how to improve the care experience for patients and families. This information will be used to evaluate and improve care by using the experiences of parents/family members and health care providers. Summary of results below (click to enlarge):

CCKO Survey Results

October 23, 2015

Complex Care Kids Ontario (CCKO) Survey

CCKO caregiver-clinician-no logo_website

Online survey on complex care coordination in Ontario – What’s important to you?

Complex Care Kids Ontario (CCKO) is a multi-year provincial strategy by the Provincial Council for Maternal and Child Health (PCMCH) to advance province-wide access to integrated medical care and coordination for children with the most complex chronic health care needs and their families.

The purpose for this survey is to learn about what is important to your child/patient’s health and his/her care. This information will be used to evaluate and improve care by using the experiences of parents/family members and health care providers. If you are a parent /family member of a child with complex medical needs or if you are a health care provider for a child with complex medical needs then this survey is for YOU and we want to hear what you have to say.

The results of this survey are confidential, anonymous, and will be stored securely and cannot be linked back to you. The survey should take approx. 30 minutes to complete. You will be able to save the responses and complete the survey at a later time. Survey closes Wednesday November 4, 2015.