Select Page

As of September 8th, 2015, hospital-based physicians in Ontario must contact CritiCall Ontario at 1-800-668-4357 (HELP) to access neonatal acute consult, transfer and if necessary, transport support.

This new process, spearheaded by the Provincial Council for Maternal and Child Health (PCMCH), will have CritiCall Ontario serve as a single point of contact for physicians by engaging neonatologists from Ontario’s designated pediatric hospitals to provide consultations and to coordinate transportation with their designated neonatal – pediatric transport teams to arrange transport to a higher level of care if deemed necessary.

Designed to streamline access to care for these patients, this initiative is based on the strong partnership of health care organizations including PCMCH, Ontario’s designated pediatric hospitals, neonatal- pediatric transport providers and CritiCall Ontario.

For more information, please contact or click here to download a “Print and Post” information for clinical areas at your organization that will use this service.